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Esther Hernandez

  Costa Rica

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Yo voy a

I am a virtual assistant with more than 4 years of experience in providing remote administrative support to companies and CEOs in different countries. With a strong customer service vocation.

Mis servicios

Virtual Administrative Assistance

We offer virtual administrative assistance services to help manage essential tasks of your business efficiently. Our team is specialized in: - **Email and Calendar Management: Organization and administration of emails and appointments, ensuring fluid communication and a well-structured calendar. - **Human Resources Support: Support in recruitment processes, incorporation of new employees, and management of personnel databases. - **Basic Accounting Assistance: Preparation of financial reports, account reconciliation, and invoice tracking. - **Research and Writing: Conducting research, writing documents, and preparing presentations. - **Customer Service: Query management and customer support to improve your customers' experience. - **Project Management: Use of tools such as Trello, ClickUp, and Slack to coordinate and track the progress of projects. - **Document Organization: Maintenance of digital and physical filing systems to ensure organized and accessible documentation. Customer Benefit: With our Virtual Administrative Assistance service, clients can focus on the strategic and highest-value activities of their business, while we take care of daily administrative tasks. This not only increases operational efficiency but also saves time and reduces operating costs, enabling faster, more sustainable growth.
¿Qué obtienes?
Beneficios
  • With our Virtual Administrative Assistance service, clients can focus on the strategic and highest-value activities of their business, while we take care of daily administrative tasks. This not only increases operational efficiency, but also saves time and reduces operating costs, enabling faster, more sustainable growth.
Servicio por Hora USD $25.00

Accounting Assistant

As a basic accounting assistant, I offer administrative support services in accounting management. My experience in this area has allowed me to efficiently manage tasks such as the recording and maintenance of accounting books, the processing of invoices and payments, the follow-up and reconciliation of accounts receivable and accounts payable, the preparation of basic financial reports and the preparation of of taxes. In addition, I am familiar with the use of accounting tools such as Excel and other online accounting applications. I can work independently or in collaboration with the accounting and financial team of the company, and I am always focused on meeting the deadlines and requirements established by the company.
¿Qué obtienes?
Beneficios
  • Entrega de la tarea en el formato solicitado por el cliente
Tiempo de entrega:   5 días USD $100.00

Apoyo contable virtual.

El cliente me hace saber como le puedo dar soporte con su contabilidad " BASICA ". 1-) Se agenda una reunion virtual, por ZOOM, SKYPE O WHATSAPP para conocer las solicitud de la tarea . 2-) El cliente me entrega la información necesaria. 3-) Revision o realizar algunos cambios a la tarea finalizada. Tareas finalizadas se entregan en el tiempo establecido entre el cliente y mi persona. El cliente obtendrá : Responsabilidad, buen servicio y profesionalismo en mis servicios Nota: Es responsabilidad del cliente aclarar la tarea solicitada, para que el trabajo pueda ser realizado de la mejor manera.
¿Qué obtienes?
Beneficios
  • 1 sección de revision via virtual
  • Entrega en el formato escogido por el cliente
  • Entrega de la tarea en el formato solicitado por el cliente
Tiempo de entrega:   5 días USD $100.00

Personal Assistant

As a personal assistant, I offer support services in the daily management of my clients' personal tasks and activities. I make sure administrative tasks are well organized and deadlines are met in a timely manner. I am committed to providing personalized attention to my clients, guaranteeing that their needs are satisfied. Some of the tasks I can perform as a personal assistant include managing the calendar and scheduling appointments, arranging travel and reservations, preparing reports and presentations, and coordinating special events. In addition, I offer follow-up services for payments, collections and billing.
¿Qué obtienes?
Beneficios
  • Experiencia
Tiempo de entrega:   5 días USD $100.00

Mis habilidades

Copywriter Microsoft Word Toma de pedidos Compras Microsoft PowerPoint Redacción WhatsApp para empresas Manejo de motores de búsqueda en internet Manejo de centralita telefónica Microsoft Excel +6

Portafolio

Acerca de mí

I am Esther Hernandez from Costa Rica and for the last 4 years, I have provided my services as a Bilingual Virtual Assistant | Accounting Assistant | Personal Assistant through my business Tica.Freelancer. CR My main focus is to provide quality service with a clear commitment to customer service. I am here to provide you with the help you need in any administrative area. If you are looking for a professional and trustworthy service, do not hesitate to contact me. It will be a pleasure working with you!

Educación

Título Año Lugar
Windows Application Specialist Certification. 2003 - 2004 IPC Institute, Costa Rica
Excel Technician + Advanced Tools. Desde 2022 Cámara de Comercio y Educación Costa Rica
Certificate in Customer Service and Advanced Customer Service Tools 2022 - 2023 CM Business School.
Arquitectura Desde 2018 Universidad Latina de Costa Rica

Lenguajes

Lenguaje Nivel
Español Nativo
Inglés Avanzado

Certificaciones

Descripción Vínculo
TicaFreelancerCR